Appeal

If you have applied for the Alberta Seniors Benefit program and disagree with a decision made on your file or with the amount of your benefit, please contact the Manager of the Alberta Seniors Benefit program.

If you continue to have concerns about the file, please contact the Director of Seniors Financial Assistance Branch. You may request a further review of your file by contacting the Assistant Deputy Minister of Seniors Services Division.

If you disagree with the decision made by the Assistant Deputy Minister, you have the right to appeal that decision. Seniors can complete a Notice of Appeal form to have their case reviewed by a Citizens’ Appeal Panel. An appeal form should be sent to the Appeal and Advisory Secretariat in Edmonton. The Secretariat will forward your appeal to the appropriate Citizens' Appeal Panel. 

Citizens' Appeal Panels hear appeals on applications to the Alberta Seniors Benefit program. These panels operate in many locations in the province. Panels are independent and decisions are binding on the government and the senior who is appealing. Panel members come from the community and at least one member is a senior.

To request a Notice of Appeal form, please contact the Alberta Seniors Information Line at 1-800-642-3853 or 780-427-7876 in Edmonton area.