Results Analysis - 2010-11 Annual Report

In 2009-10, the most recent year for which data are available, the Ministry once again surveyed private guardians who had applied for or renewed their guardianship order within the last 12 months. Ninety-eight per cent of private guardians expressed satisfaction with the OPG in 2010, an increase over 2007-08 results among this group. Survey results also indicate that 94 per cent of service providers were satisfied with the services provided by the OPG. This is a modest increase over an already high level of satisfaction (93 per cent) measured in 2007-08.

In 2009-10, interviews with a total of 42 represented adults with a public guardian were held in eight communities across the province. Eighty-eight per cent of the participating represented adults with a public guardian said their guardian listened to what they had to say. Eighty-eight per cent of represented adults with a public guardian also said they trusted, or could “count on” their guardian, and 86 per cent stated they believed their guardian made their life better. (See Performance Methodology)